Soft Skills

Suresh   Tue Mar 06, 2007 1:47 am GMT
What is meant by soft skills in a call center?
Leo   Tue Mar 06, 2007 10:53 am GMT
I think it means Suresh's shit!
Guest   Tue Mar 06, 2007 11:25 am GMT
my wild guess is: easy skills to perform.
Jim   Tue Mar 06, 2007 6:41 pm GMT
Maybe it's the skill of treating callers softly or maybe it's the skill of being able to use software.
Calliope   Wed Mar 07, 2007 2:19 am GMT